Engraving

Please be aware that engraving can be enable on each item. The engraving service is an external service and we rely on external companies to complete this request. Service times before dispatch are as follows.

Engraving on glass 3-5 business days

Engraving on wood 3-5 business days

Important Disclosure

All engraving will be performed by a specialist company who may be closed over the holiday periods including Christmas, New Year and also Easter. This will result in longer service times. Should you not be satisfied with the service time we offer a full refund on your order or refund of the engraving service shall be offered. *Once items are engraved no refunds shall be given.

Engraving including spaces must not exceed 25 characters. We may change dates to a different format should the date not fit on the bottle. Please make sure that your engraving is 25 characters or under.

We accept no responsibility for changes made to the engraving by the engraver to make the chosen characters fit in the space provided. Engraving price is per item purchase of six glasses or six bottles in a gift pack would be counted as six items and therefor a charge of $40 per item will occur. The engraving style, spacing and quality is the responsibility of the engraver and The Whisky Company does not take any responsibility on this matter. We use a registered and professional engraver for all work completed.

Font and size of text varies across all products due to amount of characters, size of bottle and type of bottle. We do not have examples of the engraving due to the varying changes that are possible per bottle.  Emoji images and characters out with the English language are performed at the best of the ability of the engraver as the engraving is completed by hand.

If you have any questions on our service please visit the contact page.

Gift Wrapping

Please be aware that gift wrapping can be enable on each item. The gift wrapping service is an internal service. Service times before dispatch are as follows.

Gift Wrapping 1-2 business days (on most occasions items will be gift wrapped same day but this can vary on amounts of gift wrapping we have, Christmas and Easter gift wrapping orders may take longer due to an increase in demand for gift wrapping)

If you have any questions on our service please visit the contact page.