Engraving
Please be aware that engraving can be enable on each item. The engraving service is an external service and we rely on external companies to complete this request. Service times before dispatch are as follows.
Engraving on glass 3-5 business days
Engraving on wood 3-5 business days
Engraving your item will be performed by a specialist company who may be closed over the holiday periods including Christmas, New Year and also Easter. This will result in longer service times and you will be contacted with an update on the time frame allocated to your order.
Should you not be satisfied with the service time we offer a full refund on your order or refund of the engraving service shall be offered. *Once items are engraved no refunds shall be given.
Should you have any questions on our service please visit the contact page.
Gift Wrapping
Please be aware that gift wrapping can be enable on each item. The gift wrapping service is an internal service. Service times before dispatch are as follows.
Gift Wrapping 1-2 business days (on most occasions items will be gift wrapped same day but this can vary on amounts of gift wrapping we have, Christmas and Easter gift wrapping orders may take longer due to an increase in demand for gift wrapping)
Should you not be satisfied with the service time we offer a full refund on your order or refund of the gift wrapping service shall be offered.
Should you have any questions on our service please visit the contact page.
