Shipping / Delivery

We offer FREE postage on all orders shipped within Australia when you spend over $200. Shipping insurance will be an added cost and your product will not be insured for loss or damage unless insurance is chosen and paid for. The insurance box is selected automatically when you are checking out. Due to the current COVID-19 situation our delivery partners Australia Post are running a delayed schedule. We are doing what we can to have orders ready as quickly as possible this is including gift wrapping and engraving. Most orders will be dispatched within 24 hours.

Usual Shipping Times With Australia

Typical Australia Post Parcel Post delivery times are as follows, these times will vary during the current COVID 19 crisis.Melbourne 1 to 2 working days Sydney 1 to 2 working days Adelaide 2 to 3 working days Brisbane 3 to 4 working days Darwin 4 to 5 working days Perth 4 to 5 working days (Major Delays Expected)Typical Australia Post Express Post delivery times are as follows, during the current COVID 19 crisis Express Post times will vary. Currently Express Post IS NOT an overnight service in most states but this is changing daily.Melbourne next day delivery Sydney next day delivery Adelaide next day delivery Brisbane next day delivery Darwin next day delivery Perth times next day delivery (Major Delays Expected)Should the order be urgent please call 0434 438 617 to discuss other options.For gift wrapping and engraving services please visit https://www.thewhiskycompany.com.au/engraving-gift-wrapping/Your order is unable to be left unattended by Australian law. Please do not request an order containing alcohol to be left unattended at your property. If you are not available to sign for the package it will be taken to the closest Post Office for collection and details emailed, texted or card left.We post our items worldwide excluding the US and Canada with other countries an exception. The cost of shipping internationally will be calculated in checkout. Find out more about shipping here.In line with the Federal Governments prescribed instructions, and to keep our staff and customer safe we have changed our operations:We have increased sanitising of all surfaces within our office areas and packing areas. We have increased the space we are using for packing and administration work. Anyone with signs of infection or symptoms are refused entry to our facility. We have hand sanitiser being used in our facility. We are regularly washing our hands with anti bacterial soap. The area in which we pack orders is being treated with antibacterial spray on a regular basis.FAQ'sDo we ship to the United States and Canada? Due to Customs laws we are unable to ship to the US and Canada Can we leave your order unattended? Your order is unable to be left unattended by Australian law. Please do not request an order containing alcohol to be left unattended at your property. If you are not available to sign for the package it will be taken to the closest Post Office for collection and details emailed, texted or card left.