We are open and will remain open through this crisis until we are instructed by the Federal or State government otherwise. Enquiries and phone calls will be answered as quickly as possible.
Due to the current COVID-19 situation our delivery partners Australia Post are running a delayed schedule. New times for delivery are as follows;
- Express Post – No longer overnight. Current expected time for delivery can be delayed for up to 3 days
- Standard Post – Current expected time for delivery can be delayed for up to 5 days
We are doing what we can to have orders ready as quickly as possible this is including gift wrapping and engraving. Most orders will be dispatched within 24 hours.
In line with the Federal Governments prescribed instructions, and to keep our staff and customer safe we have changed our operations:
- We have increased sanitising of all surfaces within our office areas and packing areas,
- We have increased the space we are using for packing and administration work,
- Anyone with signs of infection or symptoms are refused entry to our facility,
- We have hand sanitiser being used in our facility,
- We are regularly washing our hands with anti bacterial soap,
- The area in which we pack orders is being treated with antibacterial spray on a regular basis.
We remind all customers to:
- Stay at home if you fee unwell or recently visited (within the past 14 days) any country outside Australia
- If you have a fever, cough and difficulty breathing please seek medical attention and call the doctor in advance,
- Follow the directions of the state and Federal Government Health Authorities,
- Wash hands regularly with soap and dry well.
- Use hand sanitiser where possible (available now through The Whisky Company)
We are open and will remain open through this crisis.
We are all in this together
Stay Safe
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