We offer FREE postage on all orders shipped within Australia when you spend over $200.
All website transactions including postage are in Australian Dollars AUD$.
Shipping costs are influenced by the size and weight of the product and your location. Shipping options and exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are despatched within 1-2 business days and shipping times are estimated at between 2-6 business days depending on your location. You will be notified when your package has been despatched and provided with a tracking number. Most items ordered before 4pm will be dispatched that day however this is not guaranteed. Items requiring ‘gift wrapping’ will be dispatched with a delay time of 24 hours to allow for wrapping and preparation.
Typical delivery times are as follows
Melbourne 1 to 2 working days
Sydney 1 to 2 working days
Adelaide 2 to 3 working days
Brisbane 3 to 4 working days
Perth 4 to 5 working days
Express post orders will typically be received the day after it is posted. Should the order be urgent please call 0434 499 838 to discuss other options.
PLEASE BE ADVISED – Australia Post do not offer an express post service for fragile goods to Western Australia or Rural Australia. The Australia Post calculator will give you the option but charge you for a parcel post with signature service. *All orders to Western Australia and rural Australia are parcel post only.
Please contact firstname.lastname@example.org should you require our international delivery service. We will quote you on this service and invoice you directly. When purchasing from the website please use coupon code POSTAGE this will not charge postage on checkout for your international delivery. Your order will not be dispatched till the separate shipping invoice is paid in full. All international orders must be paid through Paypal. Please be aware that we cannot ship to all countries.
The Whisky Company utilises the services of Australia Post to deliver goods Australia-wide. All deliveries include free tracking. The tracking number will be emailed to you once the goods have been sent and updates given as the delivery progresses.
If the delivery address requires changing we are unable to action this after the item has been posted. Change of delivery address can be actioned on the email from Australia Post. There is no cost to this service for the customer.
Deliveries will be made to the delivery address specified in your order. If this address proves to have been provided incorrectly by you, the goods will be returned to us and once the correct address has been provided, shipped again at an additional cost to you.
The person receiving the goods at your premises must be at least 18 years of age. Proof of age by means of a valid driver’s licence, passport or other accepted form of ID may be requested at the time of delivery.
A signature is required for all deliveries to be completed. If nobody 18 years of age or older is available at the time of delivery, the goods will be delivered to your local Australia Post branch, and a note left to notify you of this. If the goods are not collected from Australia Post within 7 days they will be returned to The Whisky Company.
If posting internationally The Whisky Company is not liable for any taxes or fees charged by customs or the government of that country. Please check with Customs for import fees for the particular country you are posting to before ordering from our website. Please also be aware that if you purchase from overseas and we need to refund you then the exchange rate could result in a loss of funds. All transactions are in Australian Dollars AUD$.
*^Non Delivery to “Restricted Dry Zone” areas:
Please DO NOT order if your order is to be posted to one of the areas with the following postcodes
Queensland: 4871, 4876, 4605, 4830, 4825, 4713, 4873, 4874, 4816.
South Australia: 5690, 872, 5710,5724.
Northern Territory: No delivery for postcodes between 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886.
Western Australia: 6330, 6431, 6435, 6436, 6438, 6440, 6642, 6646, 6721, 6753, 6758, 6728, 6743, 6765, 6770, 6470.